Privacy notice

Who is responsible for your information

This website is operated by James Dowland, an independent collage illustrator based in Winchester, Hampshire, UK. For questions about this notice or your personal information, email jim@jamesdowland.co.uk.

Information collected

If you contact me by email, I receive the information you choose to provide, such as your name, email address, organisation and the contents of your enquiry.

The website host may also record limited technical information in server logs, including an IP address, browser type, requested pages, date and time, and referring page. This information is used to deliver and protect the website.

How and why information is used

I use enquiry information to reply, discuss possible commissions, provide requested services and maintain appropriate business records. The lawful bases are taking steps at your request before entering into a contract, performing a contract, and legitimate interests in communicating with clients and running my work as an illustrator.

Technical log information is processed where necessary for the legitimate interests of operating, maintaining and securing the website.

Service providers

The website and associated email services are provided through Krystal Hosting. The site’s font and stylesheet files are hosted locally with the rest of the website rather than loaded from third-party content delivery networks.

Personal information is not sold. It is shared only where necessary to operate the website and email, provide a requested service, comply with the law, or protect legal rights.

Cookies

This website does not currently use analytics, advertising or other non-essential cookies. If this changes, this notice and any consent controls will be updated.

How long information is kept

Enquiry information is retained only for as long as needed to respond, manage a working relationship and meet necessary legal, tax or business-record requirements. Technical logs are retained according to the hosting provider’s operational and security retention periods.

Your rights

Depending on the circumstances, you may have rights to access, correct or erase your personal information; restrict or object to its use; and receive a portable copy. You may also withdraw consent where consent is the basis for processing.

To exercise a right, email jim@jamesdowland.co.uk. You can also complain to the Information Commissioner’s Office, the UK data-protection regulator.

Changes to this notice

This page will be updated if the website or the way personal information is handled changes. The latest revision date will appear above.